No matching questions found
Try a different search term or browse a category. If you still can't find what you need, email support@lucky57.ws.
Account & Registration
Creating and managing your Lucky 57 account.
Visit the Register page and fill in your email address, Pakistani mobile number, username and password. The form takes under two minutes to complete. After submitting, click the verification link sent to your email and SMS to activate your account. Once verified, your Lucky 57 account is immediately ready for deposits and gameplay. Registration is completely free — there are no sign-up fees of any kind.
The minimum age to register on Lucky 57 is 18 years. This is a strict requirement under Lucky 57's operating licence. Age verification is carried out on all accounts before withdrawals are permitted. Accounts found to belong to players under 18 are closed immediately and deposited funds are returned. Do not attempt to register if you are under 18.
No. Each person may hold exactly one Lucky 57 account. Registering multiple accounts — whether under different names, email addresses or mobile numbers — is a serious breach of Lucky 57's Terms and Conditions. All accounts linked to the same individual will be closed, and balances may be forfeited. If you believe your original account was closed in error, contact support at support@lucky57.ws before attempting to register again.
Lucky 57 requires identity verification before processing your first withdrawal. Accepted documents are a Pakistani CNIC (Computerised National Identity Card), a valid passport, or a driving licence. You will also need to provide proof of address — a utility bill or bank statement dated within the last three months. Upload clear photos or scans of these documents through your account settings. Verification is typically completed within 24 hours of submission.
To close your Lucky 57 account, email support@lucky57.ws from your registered email address requesting account closure. Any remaining PKR balance will be returned to your registered withdrawal method before the account is closed. If you are closing your account because gambling has become a concern, Lucky 57 strongly recommends using the self-exclusion option instead — this prevents you from re-registering during a vulnerable period. See the Responsible Gaming page for details.
Deposits & Payments
Funding your Lucky 57 account in PKR.
Log in to your Lucky 57 account and navigate to the Cashier section. Select your preferred payment method — Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard. Enter the PKR amount and confirm. For Easypaisa and JazzCash, you will be redirected to your mobile wallet app to complete the transaction. Deposits via Easypaisa and JazzCash are credited to your Lucky 57 balance within seconds of confirmation. Bank IBFT transfers typically take 2–4 hours depending on your bank.
The minimum deposit on Lucky 57 is Rs 500 (Pakistani Rupees). This applies to all payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and card payments. There is no upper limit on deposit amounts, though some payment providers may have their own transaction ceilings — check your Easypaisa or JazzCash wallet limits if you are depositing a larger amount.
Lucky 57 charges zero deposit fees — the full amount you send arrives in your Lucky 57 PKR balance with no deductions on Lucky 57's side. Some third-party payment providers may apply their own transaction charges outside of Lucky 57's control, but Easypaisa and JazzCash domestic transfers are typically free. If you notice a discrepancy between the amount you sent and what was credited, contact Lucky 57 support immediately with your payment reference number.
First, wait a few minutes — Easypaisa and JazzCash are usually instant but can occasionally take up to 10 minutes during peak periods. For bank IBFT, allow up to 4 hours. If the full waiting period has passed and your deposit is still missing, gather your payment reference number or transaction ID from your wallet or bank and email it to support@lucky57.ws. The Lucky 57 payments team will investigate and credit your balance manually within 4 hours if the payment is confirmed on their end.
Lucky 57 accounts for Pakistani players are denominated in PKR (Pakistani Rupees) only. There is no currency conversion — you deposit in PKR, your balance is held in PKR and your winnings are paid out in PKR. This means there are no hidden conversion fees or exchange rate fluctuations affecting your balance. All bets and casino wagers are placed in PKR amounts, making it straightforward to track your spending and winnings.
Withdrawals
Getting your PKR winnings out of Lucky 57.
For KYC-verified accounts, withdrawals to Easypaisa and JazzCash are processed in under 15 minutes in most cases. Bank IBFT withdrawals typically take 1–2 business days depending on your bank's processing schedule. Visa and Mastercard withdrawals take 2–5 business days. To ensure the fastest possible withdrawals, complete KYC verification early — unverified accounts have withdrawal requests held until verification is complete, which can delay the process by 24 hours or more.
The minimum withdrawal on Lucky 57 is Rs 1,000 (Pakistani Rupees). This applies to all withdrawal methods. There is no fixed maximum withdrawal amount, though very large withdrawals may require additional verification under Lucky 57's financial compliance procedures. If you plan to withdraw a large amount, contact support in advance so the team can ensure your account verification is fully complete and the withdrawal is processed without delay.
Common reasons for a withdrawal being declined or held include: incomplete KYC verification, active bonus funds with unmet wagering requirements, a withdrawal method that does not match the deposit source (Lucky 57 follows return-to-source policy), or a flagged security review. Log in to your account and check for any pending verification requests or notifications. If you cannot identify the reason, email support@lucky57.ws with your withdrawal reference number and the team will explain the specific issue and how to resolve it.
Lucky 57 does not charge withdrawal fees. The full PKR amount you request is what arrives in your Easypaisa wallet, JazzCash account or bank. As with deposits, some third-party payment providers may apply their own transaction charges, but Easypaisa and JazzCash domestic transfers are typically fee-free for the recipient. Lucky 57 will never deduct a processing fee from your withdrawal amount on its side.
Sports Betting
Cricket, PSL, football and all sports betting on Lucky 57.
Yes — cricket betting is at the heart of Lucky 57's sportsbook. All major formats are covered: PSL, international T20Is, ODIs and Test matches. Lucky 57 offers both pre-match and live in-play betting, with markets updated ball by ball during matches. Available markets include match winner, top batsman, top bowler, player performance props, total runs, fall of next wicket and many more. See the Betting Odds page for current available markets and odds.
Lucky 57's sportsbook covers a wide range of sports alongside cricket. Available sports include football (Premier League, La Liga, Champions League, Serie A), kabaddi, field hockey, tennis, basketball, boxing, MMA, volleyball and more. For football-specific markets, visit the Football Betting page. For a full overview of all sports and current live markets, see the Sports Betting section.
Lucky 57 displays odds in decimal format by default, which is the most common format on international betting platforms and the easiest to calculate. You can also switch to fractional or American odds in your account settings under Display Preferences if you prefer a different format. The Betting Odds page on Lucky 57 explains how to read and use decimal odds to calculate potential returns in PKR before placing any bet.
If a match is cancelled before it starts, all pre-match bets are voided and your PKR stake is returned to your Lucky 57 balance in full. If a match is abandoned mid-way, Lucky 57 follows standard betting rules — typically, bets are voided and stakes returned unless the result had already been determined within the rules of the particular market (for example, a "first innings runs" market in cricket may stand if the first innings was completed). The specific rules for each market are available in Lucky 57's Terms and Conditions.
Yes. Lucky 57 offers a cash-out feature on selected live betting markets, allowing you to settle a bet before the event has concluded. The cash-out amount offered depends on current odds and the state of the match — it may be higher or lower than your original stake. When a cash-out option is available for a bet, you will see a "Cash Out" button next to that bet in your open bets panel. Not all markets support cash out — availability is shown on the bet slip at the time of placement.
Casino & Aviator
Live casino, jackpot slots, Aviator and all casino games on Lucky 57.
Aviator is a crash-style game available on Lucky 57 where a multiplier starts at 1× and climbs continuously until the round ends (the "crash"). Before the round starts, you place a bet in PKR. Once the round begins, you watch the multiplier rise and decide when to cash out — the longer you wait, the higher the potential return, but if you wait too long and the round crashes before you cash out, you lose your stake. Each round is decided by a provably fair cryptographic algorithm that any player can independently verify. See the full Aviator Game page for strategy guides and more.
Lucky 57's live casino features real human dealers streamed in HD video. Available games include Baccarat (multiple variants), Roulette (European, American and Lightning), Blackjack, Teen Patti, Dragon Tiger, Andar Bahar, Sic Bo and game-show style titles. Multiple table stakes are available so players with different PKR budgets can participate. The live casino is available 24/7 and is fully mobile-compatible. Visit the Live Casino page for current tables and opening stakes.
Lucky 57's jackpot slots include both fixed jackpot titles (where the top prize is a set amount) and progressive jackpots (where the prize pool grows with every spin placed by any player anywhere on the network). Progressive jackpot amounts are displayed on each game tile and update in real time. Any eligible spin can trigger the jackpot — there is no minimum bet requirement unless specified on the individual game's info page. Jackpot wins are credited to your Lucky 57 PKR balance immediately. Browse all available titles on the Jackpot Slots page.
All casino games on Lucky 57 — slots, table games and live casino — use certified Random Number Generator (RNG) technology that is independently audited by third-party testing laboratories. The RNG ensures that every game outcome is statistically random and not influenced by Lucky 57 or any player. Aviator uses a provably fair algorithm that players can verify themselves using the round's seed values, which are displayed after each round. Each game's Return to Player (RTP) percentage is available in the game's information panel.
Security & Account Safety
Keeping your Lucky 57 account and funds secure.
Yes. Lucky 57 uses 256-bit TLS/SSL encryption on all connections — the same standard used by banks and financial institutions worldwide. All personal data and financial transactions are encrypted in transit and at rest. Lucky 57 is licensed and regulated, and operates under strict data protection obligations. Player funds are held in segregated accounts separate from Lucky 57's operational finances, ensuring your PKR balance is protected regardless of Lucky 57's financial position.
Log in to your Lucky 57 account and go to Account Settings, then Security. Enable Two-Factor Authentication and link your registered Pakistani mobile number. Once enabled, any login from a new device will require a one-time SMS code from your mobile in addition to your password. This is the single most effective way to protect your Lucky 57 account — even if your password is ever compromised, no one can log in without your phone.
Act immediately. Change your Lucky 57 password and email password right away. Then email support@lucky57.ws with the subject line "Suspected Unauthorised Access" — include your username and a description of what you noticed (unusual bets, missing balance, unrecognised withdrawals). Lucky 57's security team will review your account activity, freeze any suspicious pending transactions and work with you to secure and restore your account. Do not delay — the sooner Lucky 57 is notified, the better the chances of reversing any unauthorised activity.
To change your password while logged in, go to Account Settings and select Security, then Change Password. You will need to enter your current password and then your new one. If you have forgotten your password, click "Forgot Password" on the Login page and enter your registered email or mobile number — a reset link will be sent within a few minutes. Reset links expire after 30 minutes for security. If you cannot access your registered email, contact support with your username and registered mobile number.
Responsible Gaming
Tools and support for safe, controlled gambling on Lucky 57.
Log in to your Lucky 57 account, go to Account Settings and select Responsible Gaming. Choose "Deposit Limits" and set a daily, weekly or monthly cap in PKR. Limit reductions take effect immediately. Limit increases require a 24-hour cooling period to prevent impulsive decisions. All responsible gaming tools on Lucky 57 are free and available to every player. For a full overview, visit the Responsible Gaming page.
Self-exclusion closes your Lucky 57 account for a minimum of 6 months. To request self-exclusion, email support@lucky57.ws with the subject "Self-Exclusion Request" and include your username. The team will process your request within 24 hours, remove you from all marketing communications and return any remaining PKR balance to your registered withdrawal method. Self-exclusion cannot be reversed before the minimum period expires. You do not need to explain your reasons — the request will be processed without judgment. See the Responsible Gaming page for more options.
If you are concerned about your gambling on Lucky 57 — whether it is the amount you are spending, the time you are spending playing, or the impact on your finances or relationships — please visit the Responsible Gaming page. It contains a self-assessment quiz, detailed descriptions of all available tools (deposit limits, loss limits, cooling-off periods, session controls and self-exclusion) and step-by-step guidance on what to do if gambling has become a problem. You can also email support@lucky57.ws at any time — the team will respond without judgment and will help you access whatever support you need.